{"title":"WATI","description":"\u003ch2\u003eWati (Official WhatsApp API) Support, Configuration, and Artificial Intelligence\u003c\/h2\u003e\n\u003cp\u003eAt \u003cstrong\u003eGlobalSoft\u003c\/strong\u003e, we are certified specialists in \u003cstrong\u003eWati (Official WhatsApp API)\u003c\/strong\u003e. We will guide you through the configuration, customization, and optimization of all your WhatsApp communication, ensuring that every message with your customers is fluid, efficient, and professional.\u003c\/p\u003e\n\u003ch3\u003eWhat is Wati (Official WhatsApp API)?\u003c\/h3\u003e\n\u003cp\u003eWati is an \u003cstrong\u003eAI-powered business messaging platform\u003c\/strong\u003e that allows you to manage marketing, sales, and support from WhatsApp and other channels from a unified inbox. \u003c\/p\u003e\n\u003cp\u003eIt is also recognized as one of the leading solutions for \u003cstrong\u003eusing the official WhatsApp API\u003c\/strong\u003e, facilitating campaigns, automations, and contact management.\u003c\/p\u003e\n\u003ch3\u003eSupport Levels and Technical Capabilities\u003c\/h3\u003e\n\u003cp class=\"lead\"\u003eWe offer a comprehensive support scheme that covers everything from daily operations to the most complex technical challenges, operating from our facilities in Monterrey, Nuevo León.\u003c\/p\u003e\n\u003ch4 class=\"h5-fs\"\u003eLevel 1 Support: Operational and Functional Assistance\u003c\/h4\u003e\n\u003cp\u003eThis is our first point of contact to resolve usage questions and ensure your team is always connected.\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eNumber Connection\u003c\/strong\u003e: We manage the technical process to link your official line to the WhatsApp Business API.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eSpecialized Training\u003c\/strong\u003e: We train your agents to master the platform and make the most of the multi-agent inbox.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eGuided Onboarding\u003c\/strong\u003e: We accompany you from day one in configuring profiles, schedules, and basic welcome messages.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eTicket Management\u003c\/strong\u003e: Reception and classification of incidents through our service desk.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003ch4 class=\"h5-fs\"\u003eLevel 2 Support: Advanced Configuration and Development\u003c\/h4\u003e\n\u003cp\u003eFor companies that require taking their automation to the next level with expert technical personnel.\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eComplex Automations\u003c\/strong\u003e: Design of Chatbots with advanced logical flows to qualify leads 24\/7.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eProactive Integrations\u003c\/strong\u003e: We connect Wati with your internal systems (CRM, ERP, or databases) using Webhooks and APIs.\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003eInteraction Optimization\u003c\/strong\u003e: Fine-tuning to ensure seamless communication and improve user experience.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003csection data-name=\"Título\" data-snippet=\"s_title\" data-vcss=\"001\" class=\"s_title pt40 o_colored_level pb24\"\u003e\n\u003cdiv class=\"container s_allow_columns\"\u003e\n\n\u003ch3\u003eInnovation with Artificial Intelligence\u003c\/h3\u003e\n\n\n\u003c\/div\u003e\n\n\u003c\/section\u003e\n\u003csection data-name=\"Texto\" data-snippet=\"s_text_block\" class=\"s_text_block o_colored_level pt0 pb16\"\u003e\n\u003cdiv class=\"container s_allow_columns\"\u003e\n\n\u003cp\u003eWe take your WhatsApp channel to the future by integrating the most powerful AI solutions on the market:\u003c\/p\u003e\n\n\u003ch4 class=\"card-title\"\u003eAstra AI (Wati (Official WhatsApp API)\u003c\/h4\u003e\n\n\u003cp class=\"card-text\"\u003eWe implement Wati's native intelligence (Official WhatsApp API) for smart automated responses and sentiment analysis.\u003c\/p\u003e\n\n\u003ch4 class=\"card-title\"\u003eExternal AI\u003c\/h4\u003e\n\n\u003cp class=\"card-text\"\u003eWe integrate external AI engines for natural language processing customized to your industry's needs.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\n\u003c\/section\u003e\n\u003cp class=\"lead\"\u003e \u003c\/p\u003e","products":[{"product_id":"inicio-configuracion-inicial","title":"WATI - Home | 4 hours","description":"\u003ch4\u003e\u003cspan class=\"h4-fs\"\u003eSpecialized consultant 4 hours.\u003c\/span\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cmeta charset=\"UTF-8\"\u003e\n\n\u003cspan\u003eSimple applications.\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003e1-5 users.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eSpecialized consultant 4 hours.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003ePhone and email support service.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eTraining.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eInitial wati setup\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eSupport for Meta Business setup\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eNew number association or number change\u003c\/span\u003e\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"GlobalSoft","offers":[{"title":"Default Title","offer_id":52799231754521,"sku":null,"price":2500.0,"currency_code":"MXN","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1014\/8636\/2905\/files\/Wati_Wati.io-Inicio_Configuracioninicial.webp?v=1783631631"},{"product_id":"wati-basico-flujos-poco-complejos-envio-de-blast","title":"WATI - Basic | 25 hours","description":"\u003csection class=\"s_text_block o_colored_level pb0 pt16\" data-snippet=\"s_text_block\" data-name=\"Texto\"\u003e\n\u003cdiv class=\"s_allow_columns container\"\u003e\n\n\u003ch4\u003e\u003cspan class=\"h4-fs\"\u003e25-hour specialized consultant.\u003c\/span\u003e\u003c\/h4\u003e\n\n\n\u003c\/div\u003e\n\n\u003c\/section\u003e\n\u003cul\u003e\n\n\u003cli\u003eProfessional implementation services, licensing not included.\u003c\/li\u003e\n\n\u003cli\u003eSimple applications.\u003c\/li\u003e\n\n\u003cli\u003e25-hour specialized consultant.\u003c\/li\u003e\n\n\u003cli\u003eProject management.\u003c\/li\u003e\n\n\u003cli\u003ePhone and email support service.\u003c\/li\u003e\n\n\u003cli\u003eTraining.\u003c\/li\u003e\n\n\u003cli\u003eConfiguration.\u003c\/li\u003e\n\n\u003cli\u003eAssistance with contact import. \u003c\/li\u003e\n\n\n\u003c\/ul\u003e","brand":"GlobalSoft","offers":[{"title":"Default Title","offer_id":52799249023257,"sku":null,"price":15000.0,"currency_code":"MXN","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1014\/8636\/2905\/files\/Wati_Wati.io-Basico_Flujospococomplejos_enviodeblast.webp?v=1783631762"},{"product_id":"consultoria-especializada","title":"Specialized consulting 1 hour","description":"\u003ch4 itemprop=\"name\"\u003eConsulting Hour | receive advice from a GlobalSoft expert\u003c\/h4\u003e\n\u003cdiv class=\"oe_structure\" placeholder=\"Una descripción detallada y con formato para promocionar su producto en esta página. Use '\/' para explorar más funciones.\"\u003eRemote consulting from a specialist, experienced in the requested product or service.\u003c\/div\u003e\n\u003cdiv class=\"oe_structure\" placeholder=\"Una descripción detallada y con formato para promocionar su producto en esta página. Use '\/' para explorar más funciones.\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"oe_structure\" placeholder=\"Una descripción detallada y con formato para promocionar su producto en esta página. Use '\/' para explorar más funciones.\"\u003eWe support you with:\u003c\/div\u003e\n\u003cdiv class=\"oe_structure\" placeholder=\"Una descripción detallada y con formato para promocionar su producto en esta página. Use '\/' para explorar más funciones.\"\u003eSoftware architecture\u003c\/div\u003e\n\u003cdiv class=\"oe_structure\" placeholder=\"Una descripción detallada y con formato para promocionar su producto en esta página. Use '\/' para explorar más funciones.\"\u003eSpecialized engineering\u003c\/div\u003e\n\u003cdiv class=\"oe_structure\" placeholder=\"Una descripción detallada y con formato para promocionar su producto en esta página. Use '\/' para explorar más funciones.\"\u003eWati\u003c\/div\u003e\n\u003cdiv class=\"oe_structure\" placeholder=\"Una descripción detallada y con formato para promocionar su producto en esta página. Use '\/' para explorar más funciones.\"\u003eOdoo\u003c\/div\u003e\n\u003cdiv class=\"oe_structure\" placeholder=\"Una descripción detallada y con formato para promocionar su producto en esta página. Use '\/' para explorar más funciones.\"\u003eGLPI\u003c\/div\u003e\n\u003cdiv class=\"oe_structure\" placeholder=\"Una descripción detallada y con formato para promocionar su producto en esta página. Use '\/' para explorar más funciones.\"\u003eRequirements review or evaluation\u003c\/div\u003e","brand":"GlobalSoft","offers":[{"title":"Default Title","offer_id":52799304139033,"sku":null,"price":600.0,"currency_code":"MXN","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1014\/8636\/2905\/files\/Consultoria_HoradeConsultoria_recibeasesoriadeunexpertodeGlobalSoft.webp?v=1783632241"},{"product_id":"wati-estandar-50-horas","title":"WATI - Standard | 50 hours","description":"\u003ch4\u003e\u003cspan class=\"h4-fs\"\u003eSpecialized Consultant 50 hours.\u003c\/span\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cmeta charset=\"UTF-8\"\u003e\n\n\u003cspan data-teams=\"true\"\u003eAdvanced applications.\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003eProfessional implementation services, licensing not included.\u003cspan data-teams=\"true\"\u003e\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan data-teams=\"true\"\u003eData import.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan data-teams=\"true\"\u003eSpecialized consultant 50 hours.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan data-teams=\"true\"\u003eProject management.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan data-teams=\"true\"\u003ePhone and email support service.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan data-teams=\"true\"\u003eTraining.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan data-teams=\"true\"\u003eConfiguration.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan data-teams=\"true\"\u003eAssistance with contact import.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan data-teams=\"true\"\u003eWorkflow setup.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan data-teams=\"true\"\u003eFeature configuration.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cspan data-teams=\"true\"\u003eBroadcast configuration.\u003c\/span\u003e\u003cbr\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e","brand":"GlobalSoft","offers":[{"title":"Default Title","offer_id":52832041763097,"sku":null,"price":30000.0,"currency_code":"MXN","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1014\/8636\/2905\/files\/PWWATI-PLANESTANDAR-SOPORTE.png?v=1784153573"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1014\/8636\/2905\/collections\/SEO_Plugin_Wati.webp?v=1783629420","url":"https:\/\/globalsoft.lat\/en\/collections\/wati-whatsapp-api-oficial-soporte-configuracion-e-inteligencia-artificial.oembed","provider":"GlobalSoft","version":"1.0","type":"link"}